Frequently Asked Questions
Everything you need to know about enhancing your living space with Ceplyna.
What materials are used in Ceplyna home products?
We prioritize premium, sustainable materials including organic cotton, ethically sourced wood, and high-grade ceramics to ensure durability and aesthetic appeal for your home.
How long does shipping take for furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture items, delivery may take 10-14 business days depending on your location and the required handling.
What is your return policy for home goods?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that custom-made pieces are final sale.
Do you offer international shipping?
Yes, Ceplyna ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and package weight.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are your textiles machine washable?
Most of our linens and cushion covers are machine washable on a gentle cycle. However, we recommend checking the specific care label on each product for the best maintenance results.